MaryJo O. Smith Ph.D.	Dr. MaryJo O. Smith received her Ph.D. in Educational Psychology with an emphasis in Evaluation, Statistics, and Research Design from the University of Minnesota in 1999. She has a Master of Education degree in Adult, Higher, and Community Education from Montana State University and a Bachelor of Science degree in Administrative Management Sciences and Economics from Carnegie-Mellon University. Since 1999, MaryJo has been the Senior Research Scientist and co-founder of Ypsilon Associates. She specializes in Evaluation, Statistics, and Research Design. Additionally, MaryJo is an Adjunct Assistant Professor at Embry-Riddle Aeronautical University with the Master of Science in Technical Management (MSTM) program. For fourteen years, she worked in the computer field, from programmer to director of data processing. Her varied background allows her to think holistically thereby allowing the programs that she supports to grow in areas that are important to their organization. MaryJo is the Senior Research Scientist of Ypsilon Associates.
Guy M. Smith Ed.D.	Dr. Guy Smith received a Doctorate in Adult and Higher Education from Montana State University, an MA in Human Development and Management from Salve Regina University and a BS in Electrical Engineering from Purdue University. He is Professor of Management at Embry-Riddle Aeronautical University and Associate Program Manager for the MS in Technical Management. His research includes Aviation Human Factors, Aviation Psychology, CRM and LOFT. Guy completed a 21-year US Navy career as Mission Commander on the S-3A Viking, was Lead Engineer on the F/A-18 Hornet at McDonnell-Douglas, and managed Human Factors training for instructors at Northwest Airlines. Guy became involved with facilitation in 1995 at Northwest Airlines and has continued his facilitation work as Managing Director of Ypsilon Associates. Guy has conducted facilitation workshops all over the world, including Qantas Airways, Southwest Airlines, Royal Aeronautical Society, Australian Aviation Psychology Association, FlightSafety International, and others. With R. Key Dismukes of NASA Ames Research Center, he edited the book, "Facilitation and Debriefing in Aviation Training and Operations," which has become the industry standard for facilitation training. Guy is Managing Director of Ypsilon Associates
Capt. Colin Budenberg	Captain Budenberg is an Examiner with Thomsonfly (Brittania Airways) on the 757/767 fleet and has been involved with training and examining for 25 years. Colin is best known for his creative work in designing training programs that are thought provoking and involving. He is a specialist in developing Instructor Pilots especially in the field of Facilitation. He developed the Human Factors Behavioural Marker Systems both for pilots and instructors that are used in Thomsonfly and with other airlines across Europe. He sits on the CRM Advisory Panel and speaks at Conferences on their behalf. Last year he was recognised with an award from the Royal Aeronautical Society for his contribution to Human Factors Training. Colin is the principal airline practitioner on the FSAT Development Team; he also has contributed to research at Aberdeen University about High Risk Occupations.

Ypsilon Associates - 9370 207th Street West - Lakeville, MN 55044-5999
PHONE: 952-985-5853
Contact: mailbox@ypsilonassociates.com