APPLIED HUMAN FACTORS:

The course is for training developers and operations managers. A survey of human factors research will clarify many issues. The course will provide skills to filter through the profusion of information; to discover issues and subjects that are relevant to the organization; and to learn practical ways to apply good science to real world issues of that company's daily operations. The course is especially useful for organizations that have not yet reached an accord with their constituents on the elements of the Corporate Human Factors Model. This instruction may be accomplished in a workshop format.

INCIDENT INVESTIGATION:

Human Factors training is established on the principle that Human Factors skills can prevent incidents and accidents. For this principle to be effective, the characteristic culture and flight environment must be clearly understood. This program develops methods for gathering data about normal and abnormal events in daily operations and integrating this information into simulator and in classroom training programs. It also develops skills for facilitating non-jeopardy debriefs of flight crews who are involved in a situation that should be examined. This instruction may be accomplished in a workshop format.

CRITICAL INCIDENT STRESS MANAGEMENT (CISM):

CISM is a complete system of pre-incident education, individual stress management, and crisis intervention to mitigate the impact of a traumatic event. The course provides chief pilots and front line managers guidance on recognizing situations that may trigger critical incident stress. By connecting risk assessment with insights from experienced mental health professionals attendees will practice defusings and debriefings with real life scenarios. This instruction may be accomplished in a workshop format.